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إدارة الجودة - شركة الميثاق للتفتيش
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إدارة الجودة

إدارة الجودة :

  • تتبع هذه الإدارة في الهيكل التنظيمي للمدير العام للشركة مباشرة وتقوم بالإعمال آلاتية :
  • مراقبة إعداد وتعديل وإلغاء الوثائق .
  • توزيع الوثائق على الإدارات المختلفة بالشركة طبقا لقرار ممثل الإدارة .
  • تنسيق العمل بين الأقسام بالشركة فيما يتعلق بالجودة على مستوى الشركة .
  • التخطيط ومتابعة تنفيذ المراجعات الداخلية وتحليل نتائج المراجعات .
  • تحليل شكاوي الزبائن وتحديد وإفادة ممثل الإدارة والمدير العام بالنتائج والجهة المسئولة عنها .
  • الإعداد لمراجعات الإدارة ومتابعة القرارات المتخذة و ممثل الإدارة والمدير العام بالنتائج .

انجازات الإدارة :

ساهمت إدارة الجودة في حصول الشركة على الاعتماد الرسمي وحصولها على شهادة (ISO 9001-2000 ) وذلك في سنة 2003 من بيروفيتاس BVQI ) ) إحدى اكبر الجهات العالمية المانحة لشهادة المطابقة لنظم إدارة الجودة وتعتبر شركة الميثاق من الشركات السباقة في الحصول على هذه الشهادة, وفي سنة 2006 تم تجديد الشهادة من الشركة مودي العالمية, وفي سنة2010 تحصلت الشركة على شهادة الايزوISO 9001: 2008) ) الإصدار الجديد من شركة مودي وتم تجديد الاعتماد وألان الشهادة صالحة إلى سنة 2015 .

تحصلت الشركة علي اعتماد المركز الوطني للمواصفات للمرة الثالثة على التوالي كشركة تعمل طبق المواصفات العالمية ( ISO 17020 : 1998 ) والخاصة بشركات التفتيش .
كما تمتلك الشركة وثيقة تامين للمسئولية المهنية تغطي قيمة ( 2 مليون دينار ) .

تساهم هذه الإدارة في نشر ثقافة الجودة وتأهيل العاملين وإعطاء الدورات التدريبية للعاملين الجدد والمفتشين على نظم إدارة الجودة وكذلك الطرق العلمية لإجراء عملية التفتيش .
وتقوم الإدارة بمتابعة رضاء الزبائن وفق استبيان علمي لتحقيق رغباتهم وإزالة أية شكاوي منهم .

أيضا تعمل على تحسين الإدارة ورفع الروح المعنوية للعاملين ومراقبة البنية التحتية وتوفير المناخ المناسب للعاملين للوصول للأداء الجيد وحل كل المشاكل للمفتشين والعاملين سواء داخل العمل أو الظروف الاجتماعية .

تساهم الإدارة في تحديد الإخفاق والاختناقات وذلك من خلال عمليات التدقيق الداخلي سواء المبرمج أو المفاجئ كذلك تساهم في اختيار العاملين الجدد .
تقوم الإدارة بتقديم تقرير نصف سنوي للإدارة العليا يتضمن تحليل البيانات بالرسم البياني وتحديد المشاكل والأخطاء واقتراح الحلول العلمية لها والاتصال بالجهات الخارجية للتعريف بالشركة وإدارة الجودة ومدى حرص الشركة على العمل وفق الطرق والأصول العلمية للحصول على جودة أفضل وإيصال سلعة للمستهلك أكثر أمانا وحسب ما هو مطلوب من قبل المورد اخذين بعين الاعتبار القوانين واللوائح المعمول بها داخل ليبيا الحبيبة رافعين شعارنا وهو :

دقـــــــة . جــــــودة . أمانــــــة

القائمة الرئيسية


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القائمة الرئيسية


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